Hi, I’m Tom.

By day, I’m a technology leader. I’ve worked across seven industries and I adapt quickly to whatever comes next.After hours, I make things, from apps and websites to stories. Creating is what I love most.

Currently testing Niai (opens in a new tab).

About me

My career has taken me across the UK and New Zealand, bringing people and technology together. I’m now based in Hertfordshire, where I spend time with my family, build side projects and occasionally get some gardening done.

By day

Twenty years across seven industries, from health software in Auckland to hotels in the UK.

Open to new technology leadership roles.

“Tom is never someone who simply says no. He looks for the route through, works out what is possible and finds a way to make things happen.”

Tina LongHead of Proposition, Warner Hotels
Warner HotelsHead of Hotel & Corporate Systems (promoted)2023–2026

Led a team of six and the technology portfolio across 16 hotels, including an 18-month systems separation with no loss of service and the post-acquisition integration of Heythrop Park and Runnymede. Introduced human-in-the-loop AI screening and Microsoft Power Automate workflows across recruitment, payroll and finance.

Warner HotelsProduct Manager (promoted)2021–2023

Built and launched My Warner Stay, introducing Warner’s first digital post-booking journey for activities, dining, spa, account folios and stay services across 16 hotels. It achieved 70% guest adoption and earned Warner’s Guest Obsessed Award.

Bourne Leisure GroupLead Business Analyst (promoted)2017–2021

Built a new business-analysis function and managed a team of five. Led discovery and build-vs-buy analysis for a £2M property-management-system transformation. Automated joiner, mover, and leaver processes supporting more than 17,000 employees.

Read my full career history

After hours

Apps, stories and experiments, made in the evenings and at weekends.

Niai

Closed beta, 2026

A local-first job-application workspace that helps people assess roles, tailor applications from their validated experience, and keep the final judgment in their hands.

  • AI
  • Local-first
  • MCP

Niai 1 of 5

A brass distance marker in New Zealand reading London 18,339 km

A one-way ticket to Aotearoa

Five years, 18,339 km from home: life in Auckland and Wellington, a South Island wedding, and finding our way home.Read the story

Say hello

Write to me about work, a project, or an old game worth replaying. I read everything and reply as soon as I can.

tomjramsden@gmail.com